PRIVACY POLICY

Last Updated: January 26, 2026

This Privacy Notice for Doheny AI LLC ("we," "us," or "our") describes how and why we access, collect, store, use, and/or share ("process") your personal information when you use our websites, automations, AI voice agents, integrations, messaging services, or any related services ("Services").

Please read this Privacy Notice carefully. If you do not agree with our policies and practices, please do not use our Services.


SUMMARY OF KEY POINTS

What information do we collect? We collect personal information you provide directly to us and information automatically collected through cookies, analytics, call recordings, AI interactions, CRM integrations, messaging systems, and usage activity.

Do we collect sensitive data? No, unless required and explicitly permitted by law.

Do we collect information from third parties? Yes — from CRM tools, analytics partners, messaging providers, email systems, call transcription tools, and integrated AI platforms.

How do we process your information? To operate our Services, provide support, communicate with you (including via SMS where consented), improve our AI systems, maintain security, comply with law, and enhance performance.

Do we share personal information? Yes — with service providers strictly to operate our Services. We do not sell personal information.

Your rights: You may access, correct, delete, or restrict the processing of your personal information, depending on your location.

How do you exercise your rights? Email us at [email protected].


1. WHAT INFORMATION DO WE COLLECT?

Information you disclose to us

We collect personal information you provide directly, including:

  • Name
  • Email address
  • Phone number
  • Business details
  • Messages, inquiries, or form submissions
  • Data entered into our AI agents, automations, or messaging systems

Information automatically collected

We automatically collect information such as:

  • IP address, browser, device data
  • Usage activity
  • Call recordings and transcripts (where permitted)
  • AI agent and SMS interaction data
  • CRM system data
  • Cookies and analytics

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • Provide, maintain, and improve our Services
  • Operate AI voice agents, automations, and messaging workflows
  • Send service-related communications, including SMS messages where you have explicitly provided consent
  • Respond to inquiries and demo requests
  • Record and transcribe calls (where legally allowed)
  • Comply with legal requirements
  • Prevent fraud, abuse, and misuse
  • Enhance performance, analytics, and system reliability

3. SMS AND TEXT MESSAGE COMMUNICATIONS

If you provide your mobile phone number and explicitly opt in, Doheny AI LLC may send you SMS or text messages related to:

  • Confirmations and follow-ups related to inquiries you initiate
  • Scheduling or rescheduling communications
  • Service-related or support communications

Consent: You provide consent to receive SMS messages by submitting your phone number through our website or other forms and explicitly selecting the appropriate SMS consent checkbox. SMS messages are sent only to users who explicitly opt in.

Message Frequency: Message frequency may vary based on your interaction with our Services.

Message & Data Rates: Message and data rates may apply.

Opt-Out: You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.


4. DATA SECURITY AND HANDLING

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. While no method of transmission or storage is completely secure, we take appropriate measures to protect your data.


5. MOBILE INFORMATION SHARING

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for their marketing or promotional purposes.


6. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data.

To exercise your rights, contact us at [email protected].